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Terms of Use

Last Updated: January 2026

Agreement to Terms

By accessing this website or using our services, you agree to be bound by these Terms of Use and all applicable laws and regulations. If you disagree with any part of these terms, you should not use our website or services.

Service Description

Cloud-eclipse provides payment processing infrastructure, cash management systems, and related financial technology services to businesses operating in the United Kingdom. Services are delivered through software platforms, hardware terminals, and technical support as specified in individual service agreements.

Eligibility

Our services are intended for businesses and commercial entities. You must have authority to bind your organization to contractual agreements. Individuals accessing this site for personal purposes may view information but cannot enter into service agreements without proper business authorization.

Website Use

You may access and use this website for legitimate business purposes related to evaluating, implementing, or using our services. Prohibited uses include:

  • Attempting to gain unauthorized access to systems or networks
  • Interfering with website functionality or security measures
  • Extracting data through automated means without permission
  • Misrepresenting your identity or authorization level
  • Using the site to distribute malicious code or conduct illegal activities

Service Agreements

Specific services are governed by separate written agreements detailing technical specifications, pricing, implementation timelines, and support terms. These Terms of Use apply to website access and general business interactions. Service-specific agreements supersede these terms where conflicts exist.

Payment Terms

Service fees are specified in individual agreements and typically billed monthly. Prices quoted on this website are subject to confirmation during implementation planning. Additional costs may apply for custom integrations, expedited implementations, or specialized support requirements.

Payment is due according to invoice terms, typically within 30 days of invoice date. Late payments may incur interest charges at rates specified in service agreements. Persistent non-payment may result in service suspension.

Intellectual Property

All content on this website, including text, graphics, logos, software, and documentation, is owned by Cloud-eclipse or licensed from third parties. You may not copy, modify, distribute, or create derivative works from website content without explicit written permission.

Service implementations may involve proprietary software and systems. Licenses for using this software are granted solely for the purpose of receiving purchased services and do not transfer ownership or broader usage rights.

Data Responsibilities

When you use our services, both parties have responsibilities regarding data:

  • Your Responsibilities: Ensure data you provide is accurate, maintain security of access credentials, comply with applicable data protection laws regarding customer information processed through our systems
  • Our Responsibilities: Maintain security measures protecting data processed through our infrastructure, comply with data protection regulations, provide notification of security incidents as required by law

Service Availability

We strive to maintain high availability of services but cannot guarantee uninterrupted access. Scheduled maintenance, emergency repairs, or circumstances beyond our control may cause temporary service disruptions. We provide advance notice of planned maintenance when feasible.

Limitation of Liability

To the maximum extent permitted by law, Cloud-eclipse is not liable for indirect, incidental, consequential, or punitive damages arising from service use or inability to use services. This includes lost profits, business interruption, or data loss, even if we were advised of the possibility of such damages.

Our total liability for any claims related to services is limited to the amount you paid for those services during the 12 months preceding the claim.

These limitations do not apply where prohibited by law or to liability arising from gross negligence, willful misconduct, or breach of data protection obligations.

Warranties and Disclaimers

Services are provided on an "as is" basis. While we maintain professional standards in service delivery, we make no warranties regarding:

  • Compatibility with all possible business systems or configurations
  • Achievement of specific business outcomes or financial results
  • Error-free operation under all circumstances
  • Suitability for purposes not explicitly agreed in service specifications

Statutory warranties required by law remain in effect and are not excluded by these terms.

Indemnification

You agree to indemnify Cloud-eclipse against claims arising from your breach of these terms, misuse of services, violation of laws or regulations, or infringement of third-party rights through your use of our services.

Termination

Either party may terminate service agreements according to terms specified in those agreements. We reserve the right to suspend or terminate website access for violations of these Terms of Use. Termination does not eliminate obligations incurred before termination, including payment obligations.

Confidentiality

Both parties may access confidential information belonging to the other during the business relationship. Such information must be kept confidential and used only for purposes related to the services. This obligation continues after service termination.

Governing Law

These terms are governed by the laws of England and Wales. Disputes are subject to the exclusive jurisdiction of courts in England and Wales.

Changes to Terms

We may modify these Terms of Use to reflect changes in our services, legal requirements, or business practices. Material changes are communicated through website notices or direct communication to active clients. Continued use of services after changes take effect constitutes acceptance of modified terms.

Severability

If any provision of these terms is found unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full effect.

Entire Agreement

These Terms of Use, together with our Privacy Policy, GDPR compliance statement, and any executed service agreements, constitute the entire agreement between you and Cloud-eclipse regarding website use and services.

Contact Information

Questions regarding these Terms of Use should be directed to: [email protected]

Cloud-eclipse

Modern payment infrastructure for businesses that value precision, security, and operational efficiency.

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Disclaimer

Services are designed to support business operations and are not a substitute for professional financial advice. Transaction outcomes depend on proper implementation and existing business infrastructure. We recommend consulting with qualified financial advisors for specific business decisions.

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